Many of us find it helpful to talk, particularly during stressful events at home or work, or after a bereavement or loss. Telling your story uninterrupted and judgment-free could help you to sort through your emotions. You may then be able to rediscover your strength and find a way forward.
What do we provide?
- 50 minute confidential appointments
- Active listening, assets-based model
- You are in control of subject matter – whatever you find challenging at the time
- Flexible timing of follow up appts. (usually up to 6)
- Appointments usually available within a week (9-5 Mon-Fri) by phone or in person in your GP practice if available
How does it work?
- It normalises responses to stressful events, and understandable emotions
- It can help you reconnect with or discover assets/sources of strength in your life
- It provides enough time to tell your whole story, and safety to express any emotion
What have patients said?
- They feel less anxious (often a substantial reduction)
- They feel more in control, aiding self-management of conditions
- They feel understood and have a more positive outlook on life
- They feel a greater sense of peace
- A Tayside patient who recently used the service told us, “The service made an immediate and immense difference to my stress levels… I cannot overstate the benefits of this service, and [the listener] was really wonderful to talk to.”
Who are the listeners?
- NES trained, experienced volunteers and staff
- Professionally supervised and managed
Who can access the service?
- Age 16+
- Registered with an NHS Tayside GP practice
- Struggling with any challenging life situation: health (theirs or family), relationships (work or home), loss and bereavement, life changes or worries.
- Not currently in hospital (for inpatient support, contact the chaplaincy team 01382 423 110)
Referral Info for staff and patients:
- Contact your GP reception to make an appointment